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Frequently Asked Questions

1. What types of calls do you handle?

We handle general inquiries, new customer calls, lead intake, appointment scheduling, message-taking, and basic customer support depending on your plan.


2. Will you answer the phone using my business name?

Yes. All calls are answered professionally under your business name.


3. How quickly do you answer calls?

We aim to answer every call within 3–5 rings for fast, reliable customer service.


4. What happens if I miss a call?

If your phone goes unanswered, calls automatically roll over to us. We will take the call and handle the customer based on your instructions.


5. When will I receive my messages?

Messages are delivered instantly by text or email — whichever method you prefer.


6. Can you schedule appointments for my business?

Yes. We can schedule appointments using your preferred system such as Calendly, Square, Acuity, Setmore, etc.


7. Do you offer after-hours or weekend answering?

Yes. Extended hours and 24/7 answering options are available depending on your service plan.


8. Which industries do you support?

We work with a wide range of industries, including:

  • Home services & trades

  • Real estate

  • Daycare centers

  • Cleaning companies

  • Mobile vendors & food trucks

  • Solopreneurs & small business owners


9. How do I get started?

Click Get Started on our website or send a message. We will gather your business details, create your call script, and activate your service.


10. Do I need to buy a new phone number?

No. You can forward your existing business number. A dedicated number can be provided if needed.


11. Can I change my plan later?

Yes. You can upgrade or adjust your plan at any time.


12. Is there a long-term contract?

No. Our service is billed month-to-month with no long-term contracts.


13. How much does the service cost?

Pricing depends on your call volume and support needs. Visit our Services page for details on available plans.